We’ve complied some helpful FAQs to help you best navigate the Market this festive season.
Christmas Trading Hours:
This year, Queen Vic Market will be open on Thursday 16, Friday 17, Saturday 18, Sunday 19, Tuesday 21, Wednesday 22, Thursday 23 and Friday 24 December in the lead up to Christmas. View our complete Christmas trading hours here.
Download a copy of our Market Map to help you get in touch with your favourite stallholders or find your way around.
Shopping at Queen Vic Market has never been easier, with 1,000 car parks now available for customers across both our new undercover car park and existing open air car park. Standard Market Day rates apply, see our parking rates or where our car parks are located here.
Queen Vic Market Online:
For those that cannot make it to the Market, don’t forget that you can still shop with us online and have all your goods delivered to your door or picked up with click & collect. Shop more than 3,000 products from 50 market traders. Click here to shop now.
Events and Activations:
Throughout the festive season, the Market will play host to a number of exciting events and activations. Click here to see What’s On at Queen Vic Market this Christmas!
Things you need to know when shopping and visiting the Market:
Masks – All shoppers (except children under 12) are required to wear a mask when indoors at Queen Vic Market and outdoors when physical distancing cannot be maintained. All Market traders and their employees are also required to wear a mask when indoors unless a medical exemption applies.
Vaccinations (Customers) – Under the current Victorian Government Directions, there is no requirement for customers to be vaccinated to attend Queen Victoria Market. However, there are requirements for individual businesses within our market including dine in hospitality, hairdressing and beauty services where you will be required to show proof of vaccination.
Vaccination (Traders) – All traders are required to comply with the Victorian Government COVID-19 vaccination mandate. Please refer to the Department of Health and Human Services website for more information regarding COVID-19 rules and restrictions.
QR Code check-in – Please do the right thing and check-in using your phone through the QR Code signage around the Market. If you cannot use the QR Code, please visit our Trader Hub at Shed F, Stall 1 on Queen Street to manually check in. Please also check-in at every trader you visit during your shop.
Social distancing - Please adhere to the 1.5 metre guideline and maintain a safe distance between yourself and others at all times.
Good hygiene – Wash hands thoroughly with soap and water or use one of the many hand sanitiser stations located throughout the Market. Please also make sure to cover your mouth and nose with your elbow when coughing or sneezing or use a tissue and discard immediately.
Touching produce – Please limit the touching of fresh produce and ask our friendly traders for help.
Extensive and additional cleaning – We have extra cleaning staff onsite and are conducting hospital-grade cleaning to ensure the safety of all our shoppers. We are employing both proactive and reactive measures to ensure that high traffic surfaces such as door handles, bench tops, ATM machines, handrails and bathrooms remain clean to minimise the spread of germs.
Pack your own reusable bags – We ask all customers to pack your own bags rather than hand your bag to traders.
Use contactless payments where possible – Cash tends to be a carrier for a variety of germs and bacteria, so we encourage customers to make use of contactless card payments where possible.
Food safety – All stallholders have adopted an increased vigilance with regard to food safety compliance. This is in addition to already existing requirements for traders to maintain high levels of sanitation for themselves and their stalls.
If you are experiencing cold or flu-like symptoms, please look after yourself and the wider community by resting at home.
Click here to download Queen Victoria Market’s COVIDSafe plan.
For more information, please contact us at email@example.com