COVID-19 Update

COVID-19 Update

The safety of our customers and traders is our priority and we will keep you updated as we work through the current COVID-19 situation in Melbourne.   

Queen Vic Market is OPEN for fresh produce, specialty shopping and great eats.  

The Market is OPEN from 6am on Tuesday, Thursday, Friday, Saturday and Sunday from 9am.  Shop local and support our market’s small, family-run businesses. All areas of the Market are open but please note that specialty stalls are located between E&F Sheds and J-M Sheds due to the current heritage restoration of C-D Sheds.  

All shoppers (except children under 12) are required to wear a mask when indoors at the Market. Masks are also recommended to be worn outside where 1.5m metre physical distancing cannot be maintained. Non-compliance means you will be required to leave the Market. Please do the right thing and help to keep our community safe. Click here to read more.  

If you can’t make it to the Market, shop with Queen Vic Market Online and enjoy same day delivery or click & collect if you order by 10am on a Market day.   

Things you need to know when shoppingand visitingthe Market.   

QR Code check-in – Please do the right thing and check-in using your phone through the QR Code signage around the Market. If you cannot use the QR Code, please visit our Trader Hub at F1 on Queen Street to manually check in.  

Enhanced measures on weekends – To maintain responsible social distancing and to help keep you comfortable, we will on occasion, limit the number of customers into our Meat & Fish Hall and Dairy Produce Hall on some Market days. Please be patient and adhere to safe social distancing when queuing.      

Social distancingPlease adhere to the 1.5metreguideline and maintain a safe distance between yourself and others at all times. We haveincreasedsignage,installedfloor markings to assist customersandaddedextrastaffto monitorthe number of customers in the Market.      

Good hygiene – Wash hands thoroughly with soap and water or use one of the many handsanitiserstations located throughout the Market. Please also make sure to cover your mouth and nose with your elbow when coughing or sneezing or use a tissue and discard immediately.      

Touching produce –Please limit the touching of fresh produce and ask our friendly traders for help.     

Extensive and additional cleaning – We have extra cleaning staff onsite and are conducting hospital-grade cleaning to ensure the safety of all our shoppers. We are employing both proactive and reactive measures to ensure that high traffic surfaces such as door handles, bench tops, ATM machines, handrails and bathrooms remain clean to minimise the spread of germs.      

Pack your own reusable bags– While we love looking out for the environment, it’s important to remember thatbacteriaand virusescan live on many surfaces.As a precaution we ask all customers to pack your own bags rather than hand your bag to traders.      

Use contactless payments where possible – Cash tends to be a carrier for a variety of germs and bacteria, so we encourage customers to make use of contactless card payments where possible.      

Food safetyAll stallholdershave adoptedan increased vigilancewith regard to food safety compliance.This is in addition toalready existing requirements for traders to maintain high levels of sanitation for themselves and their stalls.      

If you are experiencing cold or flu-like symptoms, please look after yourself and the wider community by resting at home.        

Click here to download Queen Victoria Market’s COVIDSafe plan.

For more information, please contact us at info@qvm.com.au

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